Shipping policy
Last Updated: November 2, 2026
At a glance
Free Standard shipping, with no minimum order. Processing takes 1–2 business days and transit is estimated at 2–4 business days, for an estimated total of 3–6 business days. Business days exclude weekends and U.S. federal holidays. Express shipping is not offered.
Destinations
We ship to all 50 U.S. states and the District of Columbia, including Alaska and Hawaii. We do not ship to U.S. territories, freely associated states, or APO/FPO/DPO military addresses. Contact us before ordering to a PO Box so service to that address can be confirmed.
Processing, tracking and delivery
Processing and transit estimates are separate. Once shipment information is available, use the tracking details associated with your order. If your tracking details are missing or appear inconsistent, contact us with your order number.
If we cannot ship within the promised time, we will notify you and let you choose whether to accept the revised timing or cancel for a prompt refund. Delivery estimates do not guarantee a particular arrival date.
Questions
Contact us about an address, an overdue parcel or a missing shipment. See our Refund Policy for damaged, wrong or missing items.
Contact
dinset
GREENVALE 17 COMMERCE LLC
300 Madison Ave, Covington, KY 41011, United States
support@dinset.com
(540) 896-4127
dinset.com
Business correspondence address only. This is not a walk-in retail store.
For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.
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